Skip to main content
Monarch Media LLC's logo

Technical care · Content updates · Growth support

Monarch Care

Keep your website secure, current, and continuously improving.

Whether you need dependable technical maintenance or a long-term development partner, Monarch Care keeps your website supporting your business long after launch.

Choose your level of support

Care plans for every stage

Compare the core allowances here, then review the full coverage table below for technical and service details.

Technical plan

Essential Care

Reliable technical care for your website.

$75 / month

Best for

Static websites that require dependable monitoring but only occasional content changes.

Included

  • 1 hours — Technical support
Response time
Within 3 business days
Initial term
3 months
Recommended

Content plan

Managed Care

Technical care plus routine content updates.

$150 / month

Best for

Businesses that periodically update galleries, staff members, testimonials, services, or company information.

Included

  • 3 requests — Content update requests
  • 1 hours — Technical support
  • 1 reviews — Website health and analytics review
Response time
Within 2 business days
Initial term
3 months

Growth plan

Growth Care

Ongoing content, optimization, and improvements.

$300 / month

Best for

Active businesses that regularly publish projects, promotions, articles, properties, team updates, or service changes.

Included

  • 8 requests — Content update requests
  • 2 hours — Website improvement time
  • 1 reviews — SEO improvement cycle
Response time
Within 1–2 business days
Initial term
3 months

Enterprise plan

Bespoke Support

Dedicated support for custom digital systems.

Custom pricing

Best for

Organizations operating custom platforms that require ongoing technical oversight, development capacity, or response-time commitments.

Included

  • Unlimited technical support
  • Reserved development hours
Response time
Defined in the support agreement
Initial term
6 months

Full coverage details

Compare Monarch Care plans

The cards above highlight the main differences. Use this table to compare the complete technical, content, analytics, and development coverage included with each plan.

FeatureEssentialManagedGrowthBespoke
Hosting oversightIncludedIncludedIncludedCustom
SSL monitoringIncludedIncludedIncludedCustom
Uptime monitoringIncludedIncludedIncludedCustom
Dependency updatesIncludedIncludedIncludedCustom
Scheduled backupsIncludedIncludedIncludedCustom
Content requests3 monthly8 monthlyCustom
Technical support1 hour1 hourPriority supportAgreement based
Analytics reviewQuarterlyMonthlyCustom
SEO improvementsIncludedCustom
Website improvement time2 hoursReserved hours
API and integration monitoringIncluded
Database maintenanceIncluded
Response time3 business days2 business days1–2 business daysAgreement based
Initial commitment3 months3 months3 months6 months

Content support

What counts as one request?

One request covers a coordinated update to an existing page or content area using materials supplied by the client.

Update a Gallery

1 request

Add, remove, reorder, or replace up to 20 supplied images within one existing gallery.

Update a Team Member

1 request

Add, remove, or revise one team member profile using supplied text and imagery.

Update Business Information

1 request

Change business hours, phone numbers, addresses, service areas, or other contact details across the website.

Add Testimonials

1 request

Add or update up to five supplied testimonials within an existing testimonial section.

Update Existing Service Content

1 request

Revise supplied text, images, pricing, or calls to action on one existing service page.

Add a Portfolio Entry

1 request

Add one new project, property, case study, or portfolio entry using supplied content and imagery.

Update a Promotion

1 request

Replace or revise one existing promotional banner, announcement, or seasonal message.

Publish a Supplied Article

1 request

Format and publish one client-supplied article using an existing blog or news template.

Simple ongoing support

How Monarch Care works

Submit what you need, and Monarch handles the technical work without adding another complicated process to your business.

  1. 01

    Submit your request

    Send the requested content, files, or issue details through the agreed support channel.

  2. 02

    We review the scope

    We confirm the request fits the plan allowance and identify anything that needs clarification.

  3. 03

    Monarch completes the work

    The update, maintenance task, or improvement is completed according to the plan response time.

  4. 04

    You review the result

    We confirm completion and make any reasonable corrections related to the original request.

Common questions

Monarch Care FAQ

Do unused requests roll over?+

No. Included requests and support time reset each month so scheduling and capacity remain predictable.

What is not included in a care plan?+

Major redesigns, new pages, custom application features, third-party integrations, branding projects, and original copywriting are scoped separately.

Can I change plans later?+

Yes. You can move to a different care plan as your update frequency, support needs, or website complexity changes.

What happens after the initial commitment?+

After the initial term, monthly plans continue on a recurring basis unless changed or canceled according to the service agreement.

Can Monarch support a custom application?+

Yes. Bespoke Support is designed for custom backends, databases, APIs, portals, integrations, and business-critical digital systems.

Not sure which plan fits?

Build the right website and support plan for your business

We’ll help you choose based on your goals, update frequency, functionality, and long-term growth plans.